Jobs at Alaska Airlines & Horizon Air

Company Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

This role oversees Inflight Training administrative operations by developing and managing structured administrative processes, training policies, and system improvements across all training locations. As a people leader, the Supervisor Inflight Training leads and establishes priorities for the team to enhance training delivery, compliance, and instructor performance.

Key Duties

• Develop and implement structured administrative workflows, documentation standards, and reporting systems to support training operations.

• Analyze training data and performance metrics to drive improvements, optimize scheduling, and inform strategic decision-making.

• Plan, coordinate, and execute training projects to enhance training records, scheduling, Instructor scheduling, consistency, and operational efficiency.

• Forecast instructor, resource, and facility needs based on flight attendant training requirements/volume.

• Responsible for the issuance and accuracy of instructor monthly bid, in accordance of the Collective Bargaining Agreement (CBA).

• Provide leadership support for daily training administration operations, ensuring alignment with Federal Aviation Regulations (FARs), CBA, and company policies.

• Oversee and develop the training record process to ensure training records are accurate and meet regulatory requirements.

• Conduct internal training record audit to ensure compliance as per the Flight Attendant Training Manual.

• Develop, update, and maintain Standard Operating Procedures (SOPs) for Inflight training administration to ensure consistency and compliance.

• Manage and maintain internal Inflight Training platforms, including the Instructor Hub and Leadership site, to ensure accessibility and up-to-date resources.

• Manage the scheduling of Check Flight Attendant (CFA) process.

• Supervise training scheduling specialists to ensure all training scheduling needs are met as per FARs and CBA.

• Supervise training scheduling specialists, streamline processes, and support implementing future training initiatives.

• Review and approve daily Company Business requests to ensure alignment with operational needs.

• Provide support for daily training operations as needed to maintain efficiency and effectiveness.

• Perform other duties as assigned to support the success of the Inflight Training department.

• Support the operations by assuming the Supervisor Inflight position when the training needs are low or assigned by Inflight management. The Supervisor Inflight oversees the daily operation of Inflight Bases, ensuring performance objectives are met including safety, reliability, and customer satisfaction.

Job-Specific Experience, Education & Skills

Required

• A minimum of 3 years of airline experience leading people or projects.

• Bachelor’s degree, or an additional two years of relevant training/experience in lieu of this degree.

• Must successfully complete Flight Attendant Initial Training (if not already qualified as an AS Flight Attendant) and maintain certification as a Flight Attendant.

• Strong interpersonal skills facilitating effective verbal and written communication at all levels in the organization.

• Ability to communicate in an engaging and motivating manner to audiences of up to 100 people.

• Ability to lead complex program efforts to completion while managing multiple objectives and tasks simultaneously.

• Demonstrated track record of effectively leading/working with cross-functional teams, driving meaningful changes, and developing and mentoring others.

• Proficiency with Microsoft Office applications.

• Ability and willingness to travel 50-75% of the time.

• Ability and willingness to work a flexible schedule based on business needs.

• High school diploma or equivalent is required.

• Minimum age of 21.

• Must be authorized to work in the U.S.

Preferred

• Been part of a training program development or delivery experience.

• History as a Flight Attendant.

• Experience with eLearning software and mobile learning deployment practices.

Airport SIDA Badge Requirements

Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review theSIDA Badge Requirementsdocument for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.

Job-Specific Leadership Expectations

• Embody Alaska Airlines' core values: Own Safety, Do the Right Thing, Be Kind-Hearted, Deliver Performance, and Be Remarkable.

• Act as a strategic partner in developing and optimizing training programs, policies, and operational workflows to ensure long-term success.

Salary Range

$78,000 -- $105,600 / year

Salary Details

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don’t typically hire at the top of the range.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines & Horizon Air

• Comprehensive well-being programs including medical, dental and vision benefits

• Generous 401k match program

• Quarterly and annual bonus plans

• Generous holiday and paid time off

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Requisition Type Management
Apply by 7:00 PM Pacific Time on 5/15/2025
Location Seattle - Flight Training Cntr
Regulatory Information Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To implement this policy, we will:
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
A: Y - T1
L: #LI-B
Need help finding the right job? We can recommend jobs specifically for you!
Job Locations USA-WA-SeaTac
Requisition ID 2025-14463
Category Corporate & Operations