Jobs at Alaska Airlines & Horizon Air

Company Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Director Inflight Base Operations – California manages and motivates Alaska Airlines Inflight leadership team for all California Flight Attendant domiciles to ensure Flight Attendants provide superior customer service, uphold professional standards, support our commitment to safety, demonstrate good judgment, and perform their jobs as defined by company policy and the flight attendant manual. This Director implements operational plans to ensure their base location meets performance objectives and compliance guidelines and regularly evaluates facility plans to ensure optimum efficiency, productivity, and financial performance of the base. This Director also promotes a culture of continuous improvement while acting as a liaison to other operational teams to ensure effective alignment and best practices across the company. This individual will manage the planning, business, administrative, and engagement efforts for the Seattle Inflight Domicile by maintaining best-in-class service. This leadership role directs Inflight operations for Alaska Airlines across three (3) bases and two (2) brands.

Key Duties

• Manages and motivates Alaska’s Inflight leadership team to ensure Flight Attendants provide superior customer service, uphold professional standards, support our commitment to safety, demonstrate good judgment, and perform their jobs as defined by company policy and the flight attendant manual (FAM).

• Proactively influences operational outcomes, sets strategy, and develops and monitors action plans to achieve department goals with special emphasis on on-time performance (including timeline metrics), customer service standards, sick leave, and safety.

• Cultivates team leadership and development by mentoring and developing direct reports.

• Support employee engagement, care & belonging, , career succession and growth opportunities for Inflight Leaders.

• Champions strong support for company and Inflight objectives, especially as it relates to change management.

• Team Leadership & Development:

  • Mentors and develops direct and indirect reports to support merit-based advancement, strengthen the leadership pipeline, and foster career growth opportunities for all employees.

  • Supports employee engagement and growth.

  • Creates a culture where trust, support, accountability and respect are mutually inclusive.

• Leads bi-monthly meetings for the Inflight leadership team to encourage consistency and provide the opportunity to talk through concerns and receive company updates.

• Ensures timely and on-going communications with flight attendants highlighting important work-rule changes, new policies, and company objectives, and eliminates rumors and concerns.

• Ensures communication between Flight Attendants and supervisory staff.

• Maintains financial objectives through the divisional budgeting process and monthly reviews of all base and departmental budgets.

• Maintains a working knowledge of Flight Attendant procedures, Federal Aviation Administration (FAA), and contractual requirements.

• Participates in Flight Attendant selection and hiring process.

• Partners with operational groups to achieve company goals and objectives.

• Maintains an excellent working relationship with cross divisional frontline workgroups coupled with the flight attendant union (AFA) leadership through collaboration and trust.

• Performs other duties as assigned.

Job-Specific Experience, Education & Skills

Required:

• A minimum of 10 years of operational or airline experience.

• A minimum of 5 years of experience leading or mentoring teams.

• High energy, positive, and executive-level presence, along with top-notch written and verbal communication, public speaking, influencing, and motivational skills.

• Demonstrated ability to influence change and initiate actions that have strategic impact and drive a high-performance culture.

• Strong interpersonal skills, with the ability to create collaborative relationships that drive outcomes in the best interest of the company, with others in the organization, and with key external business partners.

• Strong track record effectively managing teams and experience developing and mentoring employees through engagement.

• Demonstrated ability to anticipate needs of the staff and maintain an upbeat, positive, and can-do attitude.

• Contract labor exposure.

• Ability and willingness to travel up to 10% of the time.

• High school diploma or equivalent is required.

• Minimum age of 21.

• Must be authorized to work in the U.S.

Preferred:

• A Bachelor of Arts or a Bachelor of Science degree.

• Current or previous Inflight experience.

• A minimum of 2 years of Flight Attendant experience.

Airport SIDA Badge Requirements

Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review theSIDA Badge Requirementsdocument for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.

Job-Specific Leadership Expectations

• Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

• Innovative, apolitical, resilient, fact-based, and creative solutions-focused mindset, with ability to thrive in a rapidly-changing, collaborative environment and to manage conflict.

• Professional work ethic and demonstrated ability to work with all work groups while addressing people courageously, directly, and candidly.

Salary Range

$131,350 - $203,600 / year

Salary Details

The pay range and total target compensation package listed above is the expected pay offered for this position at the start of employment. Your pay will be based on multiple factors, including and not limited to location, your relevant experience/level, experience level, and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don't typically hire at the top of the range.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines & Horizon Air with high priority status

• Select number of confirmed travel credits provided annually

• Comprehensive well-being programs including medical, dental and vision benefits

• Generous 401k match program

• Quarterly and annual bonus plans

• Generous holiday and paid time off

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Requisition Type Management
Apply by 7:00 PM Pacific Time on 6/30/2025
Location Los Angeles
Regulatory Information Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To implement this policy, we will:
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
A: Y - T1
L: #LI-B
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Job Locations USA-CA-Los Angeles
Requisition ID 2025-14779
Category Corporate & Operations