Job Information
Alaska Airlines Senior Vendor Performance Management Specialist in Honolulu, Hawaii
Company Alaska Airlines
The Team
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.
Role Summary
The Senior Specialist Vendor Performance Management (VPM) is a subject matter expert in leading strategic supplier relationships and performance management at Alaska Airlines (AS). As an individual contributor, this role exercises considerable judgment to independently perform spend and operational performance analysis, facilitate performance reviews, develop storytelling and deliver briefings to leadership, build and maintain strong relationships with vendors and lessors to meet corporate objectives and improve performance.
Key Duties
Serve as the primary strategic & performance contact with PBH, Tier 1 and critical Tier 2 vendors, ensure contract adherence, facilitate working and leadership-level meetings between the Company and vendors, track commercial and operational performance, manage internal and external stakeholder inquiries and resolve action items effectively and promptly for significant operational initiatives.
With minimal direction from leadership, exercise considerable judgement to lead vendor relationships and make decisions in vendor performance management.
Collaborate with internal stakeholders such as Supply Chain Management, Maintenance & Engineering, Legal, FP&A, etc., to review vendor contracts, identify areas of concern, analyze commercial and operational terms of contract, and independently develop business and contractual strategies to meet internal goals and objectives.
Track vendor concerns raised by the business, negotiate remedies and outcomes that act in the best interest of the Company.
Track compliance to and measurement of contractual guarantees and service level commitments, and secure remedies from vendor when guarantees or service level commitments are not met.
Proactively and independently identify, analyze and develop storytelling on vendor risks or strategic opportunities and brief leadership with a goal to raise safety, cost, quality, and labor relations standards with vendors.
Develops, facilitates, and monitors progress on Company and organizes regular vendor business reviews to ensure contract compliance and operational performance.
Produce and send to vendors and lessors monthly utilization reports, approve, and process invoices (and claims) related to PBH contracts and maintenance reserves.
Validate annual escalation calculations and generate or revise purchase orders.
Represent Maintenance & Engineering’s voice in vendor surveys, regular meetings, and business reviews.
Assists Supply Chain Management in developing the supply base to mitigate operational, financial and geopolitical risk to strategically align with the Maintenance & Engineering operation and objectives.
Contribute to the development of tools and processes which make our team and vendors more efficient (and effective); maintain effective databases to track vendor performance and capture remedies, analyze key performance metrics to root cause performance issues and drive change.
Specific fleet type, vendors, and/or ATA chapters as assigned.
Work across the Maintenance & Engineering Department to ensure that supplier partnerships are effectively integrated and meeting performance expectations.
Job-Specific Experience, Education & Skills
Required
4 years of experience in vendor management; or related area.
Bachelor’s degree or an additional two years of relevant training/experience in lieu of this degree.
Excellent interpersonal, presentation and communication (e.g., verbal, written, and listening) skills.
Detailed oriented and highly organized, with ability to multi-task and work independently with limited guidance in a fast-paced environment.
Strong critical thinking, analytical, and problem-solving skills.
Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Preferred
Preferred experience in strategic sourcing, procurement and/or material management at a major airline.
Preferred experience in category management including developing category strategies to present to executive stakeholders.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Create a diverse and inclusive culture where all employees feel safe, included and they belong.
Salary Range
$86,400 --$142,600 / year
Pay Details
Geo 1 (Honolulu):
Senior Level: $86,400 - $129,600
Geo 2 (Seattle):
Senior Level: $95,000 - $142,600
Salary Details
Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
Note: We don’t typically hire at the top of the range.
Total Rewards
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Requisition Type Management
Apply by 7:00 PM Pacific Time on 3/27/2025
Location Seattle - Hangar
Regulatory Information Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
A: Y - T1
L: #LI-B
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Job Locations USA-WA-SeaTac | USA-HI-Honolulu
Requisition ID 2025-14109
Category Corporate & Operations
Alaska Airlines
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