Jobs at Alaska Airlines & Horizon Air

SIDA badge. Review <a href="" target="_blank" style="color: #48a9c5;" rel="noopener">SIDA Badge Requirements</a> for complete detail

Job Information

Alaska Airlines Technical Services Specialist in Seattle, Washington

Company Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Technical Services Specialist is a troubleshooter who assists technicians on the ground to diagnose and solve challenging aircraft Avionics, Systems, and Powerplant issues. As an individual contributor, the Technical Services Specialist provides subject matter expertise by fielding calls and providing onsite support at the aircraft as needed at Alaska Airlines (AS).

Key Duties

  • Provides technical assistance by collaborating with various M&E departments for aircraft on ground (AOG) or problem aircraft which may include on-site technical assistance as needed.

  • Monitor maintenance flight logs, aircraft LLM, ETOPS, delay/cancellation reports, TRAX recurrent items, and to identify any technical problems and/or recurrent technical issues.

  • Initiates corrective action and priority, in coordination with various maintenance departments and line planning.

  • Evaluate reliability sources, maintenance flight logs, and delay/cancellation reports to identify repeat problems concerning ETOPS significant systems.

  • Monitor AHM (Aircraft Health Monitoring) and Monitor EHM (Engine Health Monitoring) to issue preventive corrective action.

Job-Specific Experience, Education & Skills


  • 2 years of aviation experience troubleshooting aircraft Avionics, Systems, and Powerplant.

  • Bachelor’s degree, or an additional two years of relevant aircraft Avionics, Systems, and Powerplant training/experience in lieu of this degree.

  • Proficient in reading and analyzing engine trending data.

  • Experience in troubleshooting and developing corrective actions for complex powerplant discrepancies.

  • Knowledgeable in the use of engine manufacture data systems and technical manuals.

  • Strong background in powerplant (CFM-56, Leap 1A/B, and APU) with a working knowledge of avionics and systems.

  • Strong analytical and problem-solving skills.

  • Ability and willingness to work any shift as required.

  • Travel required approximately (15%).

  • High school diploma or equivalent, minimum age of 18, authorization to work in the U.S., and current passport.


  • Experience in 737NG/MAX and A320 aircraft systems and components.

  • Knowledge of FAA regulations, operating policies, and procedures.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

  • Competitive total rewards package

  • Medical, dental and vision benefits

  • 401k match program

  • Monthly incentive pay plan

  • Annual incentive pay plan

  • Generous paid time off

  • Travel privileges on Alaska Airlines & Horizon Air

FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Location Seattle
Equal Employment Opportunity Alaska Airlines and Horizon Air are proud to be an Equal Employment Opportunity and Affirmative Action employer that is committed to diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, protected veteran or disabled status, genetic information (including family medical history) or other legally protected characteristics. Qualified applicants with criminal histories will also be considered for employment, consistent with applicable federal, state, and local law. People of color, women, LGBTQIA+, immigrants, veterans and persons with disabilities are encouraged to apply. We are an E-Verify ® employer, where required by law.
I: Y - FL
L: #LI-BV1
Airport SIDA Badge Requirements Important update for non-crew employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review SIDA Badge Requirements for complete details.
Requisition Type Management
Job Locations USA-WA-Seattle
Requisition ID 2022-7895
Category Corporate & Operations