Jobs at Alaska Airlines & Horizon Air

Job Information

Alaska Airlines Talent Management System Specialist in Seattle, Washington

Company Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Talent Management (TM) System Specialist is responsible for designing, implementing, and providing day to day maintenance and support for SAP Success Factors (SF) to maximize productivity, quality, and user experience at Alaska Airlines (AS) and Horizon Air (QX). This individual contributor will make recommendations to ensure system implementations, launches, enhancements or other changes are planned for and executed successfully in the business.

Key Duties

  • Serve as the key member of the TM team in leading or participating in creating, implementing, and maintaining, TM technologies.

  • Conduct analysis to research and recommend business and system process improvements, innovative solutions, best practices, policy changes, and alternate methods to serve internal customers.

  • Act a product owner partnering with stakeholders to gather and document requirements, map processes, perform gap analysis, and manage resources to deliver business requirements.

  • Take initiative to develop creative solutions to utilize SF to solve for complex people problems and strategic talent needs (performance forms, talent profiles, talent pools, mobility, development, succession, etc.).

  • Evaluate and make recommendations for the functionality of SF and analyze potential impact to current business processes.

  • Research and apply SAP/SF and industry best practices and talent methodologies to create relevant TM solutions.

  • With limited direction from leadership work independently to:

  • Participate and/or lead implementation of additional SF modules.

  • Maintain and update system configurations.

  • Improve system processes by exploring and implementing systems configuration options.

  • Maintain SF production and test environments.

  • Establish and maintain SF procedure documentation.

  • Develop and manage security roles and groups for TM and workforce needs.

  • Coordinate and respond to internal inquiries related to TM processes as well as teach and train others using knowledge of the system’s functionalities.

  • Create and maintain technical procedures, documentations, and job aids.

Job-Specific Experience, Education & Skills


  • 2 years of experience functionally supporting SAP Success Factors or other HR Talent Management system(s).

  • Bachelor’s degree, with a focus in computer science, human resources, business administration, or related discipline, or an additional two years of training/experience in lieu of degree.

  • Ability to use analytical skills to provide insights and recommendations.

  • Proven success collaborating to solve complex challenges.

  • Demonstrated proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).

  • Effective written and verbal communication skills with a strong ability to influence and build support for ideas.

  • Strong organization, workload prioritization and time management skills.

  • Strong professional curiosity and demonstrated initiative and accountability to drive results.

  • Demonstrated customer-focused, resourceful, pro-active approach.

  • Ability and willingness to work a flexible schedule to support business need.

  • High school diploma or equivalent.

  • Minimum age of 18.

  • Must be authorized to work in the U.S.


  • Systems implementation experience.

  • Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Salary Range

$61,600 --- $92,400 / year

Salary Details

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

  • Free stand-by travel privileges on Alaska Airlines & Horizon Air

  • Comprehensive well-being programs including medical, dental and vision benefits

  • Generous 401k match program

  • Quarterly and annual bonus plans

  • Generous holiday and paid time off

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Apply by 7:00 PM Pacific Time on 2/3/2023
Location Seattle
Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
Requisition Type Management
Job Locations USA-WA-Seattle
Requisition ID 2023-9892
Category Corporate & Operations