Jobs at Alaska Airlines & Horizon Air

Company Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Strategic Analytics Manager role is the sole process expert in all sales data administration, including preparation of reports, charts, statistics, and related presentations to support the indirect sales channel for the department. As an individual contributor, this role defines long-term strategy for the sales team by managing analytics that support the sales organization across the US., including our alliance partnerships. Through the development and ongoing support of our corporate contract ROI model and all data analytic sources, the Strategic Analytics Manager will focus on cost of sale, return on investment, share gap analytics and O&D analysis.

Key Duties

• Partner with Alaska Airlines stakeholders across the U.S. to analyze needs and develop appropriate content and tools to support the customer experience.

• Process performance data and make recommendations for new and existing corporate and agency programs.

• Lead sales meeting preparation by providing metrics, analysis, and identification of opportunities to grow the business.

• Continuously improve our leadership presentation materials focused on data analytics, simplify messages, and generate performance improvements.

• Manage the corporate sales analytics programs (PRISM, Tableau and DIO) that support the field sales team.

• Manage the Prism budget and invoices for tickets and support services, maintain customized tables, templates, and carrying costs impacting profitability models.

• Monitor and evaluate contract process flow to ensure efficiencies and high productivity.

• Lead contract management, reporting, and analysis synergies with the sales division.

• Support and monitor WCIA Agreements by measuring share goals, cost of sale, and related market opportunities with focuses on Alaska Airlines performance metrics.

• Establish processes focused on aligning administrative efforts related to sales analysis, budget administration, projection process, result reporting development, and communication.

• Provide the reporting expectations to the sales team to augment workflow efficiencies and aid in negotiations.

• Prepare and implement regional sales plans in accordance with corporate sales objectives, ensuring Alaska Airlines is well-positioned among its competitors, and leverages its position in the marketplace.

• Partner with Commercial Analytics to analyze competitive product, price, and market penetration information.

• Support sales leadership to build growth strategy for the division, by providing details and developing sales and market analytics.

• Work with Commercial Analytics to set priorities that support Corporate Sales initiatives including revenue forecasts, share gap improvements, and management system dashboards.

• Oversee development of a portal for corporate customers that provides self-service functionality for reporting on discounts, and soft benefits.

Job-Specific Experience, Education & Skills

Required

• A minimum of 7 years of experience in data analytics, sales development, finance, project management, or related area.

• Bachelor’s degree, or an additional two years of relevant training/experience in lieu of this degree.

• Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).

• Excellent communication skills (both written and verbal) and proven success driving measurable results to enhance both customer and employee satisfaction.

• Detail oriented and highly organized, with the ability to multi-task in a fast-paced, dynamic sales environment.

• Strong interpersonal skills with the ability to drive outcomes in the best interest of the company and with others in the organization.

• Ability to interact with business leaders, provide insights and recommendations, and collaborate to solve complex challenges.

• Ability to manage through ambiguity, analyze and summarize complex data in a concise manner, and make meaningful business recommendations.

• High school diploma or equivalent.

• Minimum age of 18.

• Must be authorized to work in the U.S.

Preferred

• Airline Industry experience.

• Experience in database and CRM management (Salesforce or equivalent).

• Advanced skills in MS Excel, PowerPoint, power BI tools.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Salary Range

$106,000 - $169,600 / year

Salary Details

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines & Horizon Air

• Comprehensive well-being programs including medical, dental and vision benefits

• Generous 401k match program

• Quarterly and annual bonus plans

• Generous holiday and paid time off

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Apply by 7:00 PM Pacific Time on 3/27/2023
Location Seattle
Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
Requisition Type Management
L: #LI-B
Job Locations USA-WA-Seattle
Requisition ID 2023-10290
Category Corporate & Operations