Jobs at Alaska Airlines & Horizon Air

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Job Information

Alaska Airlines Manager Inflight Base Operations III in Seattle, Washington

Company Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Inflight Base Manager III is responsible for the daily operation of the base, oversight of flight attendants, and leadership and development of a team of supervisors. This position establishes and implements base programs and objectives in support of department goals with special focus on on-time performance, customer service and safety.

Scope & Complexity

  • As a manager of a team of supervisors, this position is responsible for budgetary and operational performance, and leadership of an Inflight base location and associated co-terminals at Alaska Airlines (AS) including all administrative processes, duties, and daily schedules.

Key Duties

  • Builds a positive and trusting relationship with Flight Attendants and AFA (Association of Flight Attendants) Representatives.

  • Maintains a highly visible presence at the base by attending to and handling flight attendant concerns.

  • Ensures on-going and timely communication with the flight attendant group.

  • Administers the labor contract.

  • Establishes and achieves base objectives in the areas of employee relations, sick leave, and safety to optimize department goals.

  • Prepares necessary base strategic plans, financial budgets and assists with providing input on flight attendant and supervisory schedules.

  • Provides oversight of the operational delay process.

  • Collaborates with maintenance, flight operations, airport customer service, and systems operations control at the daily operational performance leadership meeting to determine acceptable passenger and on-time performance impacts due to off-schedule operations.

  • Participates and provide direction in all discipline issues and working closing with the performance supervisor team.

  • Promotes proactive coaching and documentation of issues and providing support and guidance with a strong focus on accountability.

  • Maintains a high level of proficiency in flight attendant procedures, FAA (Federal Aviation Administration and contractual requirements.

  • Team Leadership & Development:

  • Mentors and develops direct and indirect reports to facilitate diversity, succession planning, and career progression.

  • Develops a team environment that fosters an open exchange of ideas and information.

  • Drives initiatives to support employee engagement and growth.

  • Participates in the flight attendant hiring and probation review process.

  • Ensures compliance with company policies and all regulations of federal, state, and local airport authorities.

  • Exercise considerable latitude and initiative to provide advice to team of inflight supervisors to solve problems and ensure high standards of performance are maintained.

  • Works as a liaison with local station management, other base managers, and Inflight leaders to achieve company goals.

  • Represents the company in the community through public relations activities.

  • Conducts IOE (Initial Operating experience) check rides and may be required to fly as a crew member.

  • Perform other duties as assigned.

Job-Specific Experience, Education & Skills


  • A minimum of 5 years of operational experience.

  • A minimum of 3 years of experience leading people.

  • A minimum of 3 years of airline experience.

  • Ability to complete Alaska Airlines’ initial training/IOE, hold FAA flight attendant certificate, and remain qualified through recurrent training.

  • Professional, reliable, able to work well under pressure.

  • Ability and willingness to work a variable schedule, including being on call for a period of 24 hours.

  • Team spirited, congenial, self-reliant, self-motivated and assertive.

  • Must have the ability to prioritize and organize in a fast-paced environment, the ability to handle multiple tasks and interface with large number of people is critical.

  • Demonstrated ability to anticipate needs of the staff and maintain an upbeat, can-do attitude.

  • Demonstrated good judgment, professional appearance, and solid work ethic.

  • Excellent communication skills (e.g., verbal, written, and listening).

  • Contract labor exposure.

  • Proficiency with common computer applications used for this role, with the ability to quickly come up to speed on additional applications.

  • Must be able to obtain and keep current a U.S Passport.

  • May be required to fly as a crew member as directed.

  • High school diploma or equivalent.

  • Minimum age of 21.

  • Must be authorized to work in the U.S.


  • 2 years of Flight Attendant experience.

  • An Associate of Arts or an Associate of Science degree is preferred.

  • Current or previous Inflight experience.

  • Knowledge of budget preparation, cost control and expense analysis.

Airport SIDA Badge Requirements

Important update for non-crew employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Salary Range

$86,400 -- $134,000 / year

Salary Details

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

  • Free stand-by travel privileges on Alaska Airlines & Horizon Air

  • Comprehensive well-being programs including medical, dental and vision benefits

  • Generous 401k match program

  • Quarterly and annual bonus plans

  • Generous holiday and paid time off

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Requisition Type Management
Apply by 7:00 PM Pacific Time on 5/31/2023
Location Seattle
Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
L: #LI-B
Job Locations USA-WA-Seattle
Requisition ID 2023-10730
Category Corporate & Operations
Workplace Type Onsite