Jobs at Alaska Airlines & Horizon Air

Job Information

Horizon Air Flight Operations Regulatory Compliance Program Manager in Seattle, Washington

Company Horizon Air

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our managerial teams set the strategies and operational plans to ensure the success of our company. Our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Flight Operations Regulatory Compliance Program Manager is a subject matter expert in the safety systems, regulations, processes, and protocols that ensures compliance with all applicable regulations and safety of flight at Horizon Air. This role is responsible for investigations of non-compliances and the creation of corrective actions, preventative plans and tracking to reduce further occurrences. This individual contributor collaborates with process owners to establish policy and procedures in response to incidents, and exercises considerable judgement to make decisions to assess safety and compliance risks, manage and oversee regulatory compliance programs such as the Jumpseat Access Program, Fuel Program, internal and external audits, etc.

Key Duties

  • Oversee the process of determining root causes, develop appropriate comprehensive corrective actions and responses for all Letters of Observation, Letters of Investigation, Company Self-Disclosures and other Regulatory requests and concerns, including FAA letters.

  • Lead and conduct internal audits as required by regulations and internal policies and procedures.

  • Manage and support external audit preparations for the Flight Operations division as required (IOSA, DOD, etc.).

  • Manage and prepare the Operations Specifications for Horizon Air on behalf of the 119 Director of Operations.

  • Support the 119 Director of Operations as liaison on behalf of the Flight Operations division with the FAA and other regulatory personnel.

  • Manage the Jumpseat Access Control System (JACS) program and act as custodian of associated manuals.

  • Oversee and maintain authority for the contents of the Company Fueling Procedures Manual.

  • Support preparation for the Divisional Analysis Group/Safety Review Board (DAG/SRB) and facilitate as necessary.

  • Track reports and corrective actions in available databases and prepare monthly reports as input to our SMS (DAG/SRB).

  • Act as the divisional SMS Lead Facilitator to support the SMS liaison with development, implementation, maintenance and improvement of the SMS and Safety promotion.

  • Work directly with personnel across all divisions of Horizon Air to support the Safety Management Systems (SMS) and the Safety Risk Management (SRM) process associated with ineffective risk controls or new hazards, including facilitating the SRMs with divisional support.

  • Create and disseminate Flight Crew Information Files (FCIF’s) to communicate vital compliance and safety-related information directly to Horizon Pilots.

  • Collaborate with personnel across all divisions of Horizon Air in support of Flight Safety investigations, including events that require Federal Aviation Administration (FAA) and the National Safety Transportation Board (NSTB) reporting per 49 CFR 830. Serve as a member of the Emergency Response Technical Team.

Job-Specific Experience, Education & Skills


  • 4 years of experience in a role supporting safety programs or processes, regulatory compliance, safety data, or related area.

  • Bachelor’s degree or an additional two years of relevant training/experience in lieu of this degree.

  • Strong understanding of 14 CFR Part 121 regulations.

  • Experience with Safety Management Systems (SMS) and Safety Risk Management (SRM).

  • An unwavering commitment to safety and compliance.

  • Ability to work collaboratively and build relationships with internal customers, companion workgroups, and outside agencies.

  • Excellent communication skills (e.g., verbal, written, and listening).

  • Detail oriented, highly organized, and able to multi-task and work independently with limited guidance in a fast-paced environment.

  • Proficient with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).

  • High school diploma or equivalent.

  • Minimum age of 18.

  • Must be authorized to work in the U.S.


  • Experience with Flight Safety Investigations or aircraft-related investigations.

  • Prior management experience.

  • Experience as a pilot in a Part 121 operation.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

  • Free stand-by travel privileges on Alaska Airlines & Horizon Air

  • Comprehensive well-being programs including medical, dental and vision benefits

  • Generous 401k match program

  • Quarterly and annual bonus plans

  • Generous holiday and paid time off

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Apply by 7:00 PM Pacific Time on 12/2/2022
Location Portland
Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
Requisition Type Management
Job Locations USA-OR-Portland | USA-WA-Seattle
Requisition ID 2022-9479
Category Corporate & Operations