Jobs at Alaska Airlines & Horizon Air

Company Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Manager, Crew Hotels & Transportation role is responsible for executing on the strategy for Crew Hotel/Transportation Administration at Alaska airlines. As a people leader, the Manager of Crew Hotels and Transportation leads and establishes priorities for the team to successfully contract, assign and process invoices for all Hotel and Transportation partners, adhere to the Flight Crew collective bargaining agreements, as well as strategize and assist flight operations on every level.

Key Duties

• Manage Crew Hotel Support Specialists and their responsibilities. Responsible for workload management and the outcomes of the assigned duties.

• Leads and executes duties while meeting all Federal Aviation Regulations (FAR), safety parameters, and contractual (i.e., collective bargaining agreement (CBA)) requirements.

• Leads company strategy for sourcing, evaluation, and selection process for hotel accommodations of crew members at all the airline's destinations to meet its quality, safety, legal and budgetary requirements.

• Own and ensure process and tools are in place for managing the Alaska hotel business end to end.

• Partners with the airline’s accommodations vendor on sourcing, selections, budgets and hotel contracts.

• Responsible for conducting performance reviews for the hotel accommodation’s vendor and employees.

• Manage site inspection visits of hotels and ground transportation companies with all the airline's stakeholders to make appropriate recommendations for selection.

• Partners with airline's operations team to manage the logistics and automation of crew accommodation and transportation to maximize crew rest periods, safety, and on-time performance.

• Responsible for the coordination and oversight of the department’s budgetary requirements and capitalize on any cost-saving opportunities.

• Responsible for supporting and operationalizing the long-term strategy and plan for the Alaska hotel business. Be a thought partner.

• Owns the day to day/operational relationship with API with support from the Director and Managing Director who drive overall strategy with API.

• Responsible for healthy relationships with union partners.

• Shape’s culture of team, collaboration with union representatives, and hotel vendors through action, presence, and reinforcement of behaviors.

Job-Specific Experience, Education & Skills

Required

• 5 years of experience in crew administration, vendor contracts or a related field.

• 2 years of leadership experience

• Bachelor’s degree in Business or a related field or an additional two years of relevant training/experience in lieu of this degree.

• Proven ability to conduct research and to complete financial analyses with minimal support.

• High school diploma or equivalent is required.

• Minimum age of 18.

• Must be authorized to work in the U.S.

Preferred

• Excel and database management experience.

• Knowledge of the airline industry.

• Working knowledge of Hotel and Transportation flight crew contracts.

• Detailed-oriented and highly organized, with ability to multi-task and work independently with limited guidance in a fast-paced environment.

• Experience in contributing to IT projects including requirements writing and testing.

• Experience in leading programs, projects, people, or process improvement initiatives.

• Ability to engage with and establish credibility with business partners at the most senior/executive level.

• Experience working with Labor groups.

• Experience working with the Office 365 suite of tools as well as relational databases.

• Excellent communication and customer service skills (e.g., verbal, written, and listening).

• Professional, reliable, enthusiastic, team spirited, congenial, self-reliant, self-motivated, assertive, leadership abilities.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Salary Range

$113,200 - $169,800 / year

Salary Details

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don’t typically hire at the top of the range.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines & Horizon Air

• Comprehensive well-being programs including medical, dental and vision benefits

• Generous 401k match program

• Quarterly and annual bonus plans

• Generous holiday and paid time off

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Requisition Type Management
Apply by 7:00 PM Pacific Time on 2/28/2025
Location Seattle - Flight Training Cntr
Regulatory Information Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
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Job Locations USA-WA-SeaTac
Requisition ID 2025-13873
Category Corporate & Operations