Jobs at Alaska Airlines & Horizon Air

Job Information

Horizon Air Crew Scheduler in SeaTac, Washington

Company Horizon Air

Starting Rate

USD $20.50/Hr.

The Team

Our close-knit flight operations team orchestrates the daily operations of our airline, creating an airline people love from behind the scenes. Whether you’re new to the industry or a seasoned pro, you’ll use your expertise to create the situations that make guest experiences as safe and enjoyable as possible. You’ll be at the heart of how our airlines will achieve its goals and enjoy the opportunities you’ll have to create a long and satisfying career with us.

Role Summary

The Crew Scheduler is responsible for notifying crew members of changes in their assignments, answering in-coming calls from crew, and assisting in hotel and travel for crew. In addition, reacting to flight irregularities and monitoring for compliance with all Federal Aviation Regulations (FAR) and company regulations. This position works closely with other operational disciplines within the System Operations Control Center (SOC).

Key Duties

  • Arrange crew coverage for Horizon Air’s flight schedule.

  • Ensure that all crew members are scheduled in compliance with crew member contracts and Federal Aviation Regulations (FAR).

  • Perform analytical studies of crew tracking reports for verification of FAR compliance.

  • Monitor crew schedules and operations using crew tracking management and flight tracking computer systems.

  • Manage reserve crew member staffing levels and utilizations.

  • Book crew deadhead and jumpseat records.

  • Coordinate with Flight Control, Inflight, and Pilot management to resolve operational and crew-related issues.

  • Perform duties in compliance with company and departmental procedures.

  • Other duties as assigned.

Job-Specific Experience, Education & Skills


  • Strong commitment to deliver outstanding customer service to our crew members and other internal customers.

  • Effective communication skills with a demonstrated professional phone manner.

  • Excellent organizational and problem-solving skills.

  • Ability to work independently and as part of a team.

  • Ability to work a variety of schedules to include nights, weekends and holidays.

  • Ability to communicate in English.

  • High School Diploma or equivalent.

  • Minimum age of 18.

  • Must be authorized to work in the U.S.


  • Crew Scheduling experience.

  • Airline station or operations experience.

  • Proficiency in software applications, including Microsoft Word and Excel

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

COVID-19 Vaccination Requirement

Where permitted by applicable law, new hires must have received the COVID-19 vaccine. The Company will provide reasonable accommodations to qualified employees with disabilities or for a sincerely held religious belief.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

  • Medical, dental and vision benefits

  • 401k program with a company match up to 6%

  • Monthly incentive pay plan up to $150 per month

  • Annual incentive pay plan with a target 5% payout of annual earnings

  • Generous paid time off

  • Unlimited standby travel benefits on Alaska Airlines & Horizon Air

FLSA Status Non-Exempt
Employment Type Full-Time
Regular/Temporary Regular
Apply by 7:00 PM Pacific Time on 7/1/2022
Location Seattle, WA - Corporate Office
Equal Employment Opportunity Alaska Airlines and Horizon Air are proud to be an Equal Employment Opportunity and Affirmative Action employer that is committed to diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, protected veteran or disabled status, genetic information (including family medical history) or other legally protected characteristics. Qualified applicants with criminal histories will also be considered for employment, consistent with applicable federal, state, and local law. People of color, women, LGBTQIA+, immigrants, veterans and persons with disabilities are encouraged to apply. We are an E-Verify ® employer, where required by law.
Requisition Type Frontline
Job Locations USA-WA-SeaTac
Requisition ID 2022-8510
Category Corporate & Operations