Jobs at Alaska Airlines & Horizon Air

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Job Information

Alaska Airlines Lounge Attendant in San Francisco, California

Company Alaska Airlines

Starting Rate

USD $19.65/Hr.

The Team

Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take your places.

Role Summary

The Lounge Hospitality Host is responsible for coordinating the setup of food and beverage stations and maintaining cleanliness and inventory of airport lounges at Alaska Airlines. As a member of the lounge team, this individual contributor role ensures that the setup of the lounge meets expected quality standards to provide an exceptional experience for our guests

Key Duties

  • Follows established procedures to set up the Lounge complimentary food and beverage stations.

  • Prepares and arranges food; heating required foods to safe levels and maintaining by taking temperature.

  • Restocks self-service food and supplies as needed.

  • Supervised to maintain the cleanliness of the lounge by wiping up spills, clearing and cleaning tables, and removing trash.

  • Washes service equipment and returns it to the proper location.

  • Properly packages unused food and returns it to the appropriate storage.

  • Cleans and maintains food service equipment such as automated coffee, soda and juice machines.

  • Supports concierges by cleaning up and serving drinks (including alcoholic beverages).

Job-Specific Experience, Education & Skills


  • Motivated to achieve excellent guest service.

  • Exceedingly organized and efficient, with the ability to multitask.

  • Ability to communicate effectively with guests regarding food offerings and basic lounge information.

  • Must be able to work independently.

  • Display knowledge and adherence to sanitation and sanitary food handling requirements.

  • Able to work in a fast-paced environment.

  • Ability to stand for long periods of time.

  • Ability to lift up to 50 pounds.

  • Ability to bend, squat, stoop, reach and grasp.

  • Must be able to read, write and communicate in English.

  • Must be able to obtain State Food Handlers Certification and Alcohol Seller/Server Certification.

  • Ability to communicate English.

  • High school diploma or equivalent is required.

  • Minimum age of 21

  • Must be authorized to work in the U.S.


  • 1 year hospitality/guest service experience.

  • Airline industry experience.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

  • Competitive total rewards package

  • Medical, dental and vision benefits

  • 401k match program

  • Monthly incentive pay plan

  • Annual incentive pay plan

  • Generous paid time off

  • Travel privileges on Alaska Airlines & Horizon Air

FLSA Status Non-Exempt
Employment Type Full-Time
Regular/Temporary Regular
Apply by 7:00 PM Pacific Time on 8/9/2022
Location San Francisco
Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. If you’d like to view a copy of our affirmative action plans, please fill out an AAP Inspection Request Form .
People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
I: Y - FL
Airport SIDA Badge Requirements Important update for non-crew employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review SIDA Badge Requirements for complete details.
Requisition Type Frontline
Job Locations USA-CA-San Francisco
Requisition ID 2022-8850
Category Airports & Warehouse