Jobs at Alaska Airlines & Horizon Air

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Job Information

Horizon Air Ground Support Trainer in Portland, Oregon

Company Horizon Air

Starting Rate

USD $24.50/Hr.

Pay Details

There is a premium available of time and a half when working outside of base station (field work) performing duties on behalf of the company (field work is about 50% of employee's schedule)

Role Summary

The Ground Support Trainer role is responsible for executing the GSE training program and doing Ground Support Technician work when not involved with training. As a member of the Ground Support Team, this individual contributor role ensures GSE training is conducted and completed to standard, and that ground support equipment is properly maintained.

Key Duties

  • Supervised to deliver the QX GSE training program which includes; acting as the shop administrator for Cornerstone, coordinating schedules for training, and facilitating GSE training classes as assigned,

  • Follow established procedures, with additional reach to deliver training to new employees by utilizing the GSE training curriculum and basic warehouse and inventory principles.

  • Provide input on group and individual training needs based on performance audits and following up on technician work and feedback from the GSLs.

  • Coordinate GSE manufacturer vendor training for systems, equipment, etc.\Preparing the monthly compliance report and deliver the details to the GSE manager and GSLs.

  • Maintaining the maintenance library database and analyzing the maintenance programs.

  • Performing cost effective repair of ground support equipment as needed and maintaining equipment in safe condition.

  • Supporting station needs by traveling to other cities to troubleshoot and repair equipment, creating and tracking work orders and working with leadership to provide appropriate support and adequate equipment to the field.

  • Other duties as assigned

Job-Specific Experience, Education & Skills


  • Minimum of two years as a QX GSE Technician or GSL,

  • Proven facilitation, presentation, and active listening skills.

  • Exceptional interpersonal and communication (e.g., verbal, written, presentation) skills, with the ability to create collaborative relationships and tactfully communicate with others.

  • Proficient in Microsoft Office Suite: Word, Excel, and Outlook.

  • Ability to complete forklift, boom Inspection and other required certifications within 12 months of hire and complete the Certified Trainers Course for Cornerstone at the first available opportunity.

  • Valid driver’s license and can be qualified to operate a Commercial Motor Vehicle (CMV) and is not currently disqualified from operating a CMV.

  • Ability to provide a list of violations or the certificate required to qualify as a DOT driver under the provisions of the FMCSA as listed in the 49CFR.

  • Ability to obtain airport security clearance and must be able to obtain a current DOT medical certificate.

  • Adequate complement of own tools.

  • Authorization to enter and exit Canada.

  • Ability to consistently lift 50 pounds and able to bend, stoop, squat, reach and grasp.

  • Ability to travel to other cities up to 50% of the time.

  • Ability to work a variety of schedules; nights, weekends, holidays and inclement weather conditions.

  • High school diploma.

  • Minimum age of 21

  • Must be authorized to work in the U.S.


  • ASE Certification

  • Technical trade school in repair and maintenance with electric powered vehicle experience.

  • Experience with “Maintenance Connection” software and maintaining a maintenance publications library.

  • Experience with warehousing and inventory management.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

  • Medical, dental and vision benefits

  • 401k program with a company match up to 6%

  • Monthly incentive pay plan up to $150 per month

  • Annual incentive pay plan with a target 5% payout of annual earnings

  • Generous paid time off

  • Unlimited standby travel benefits on Alaska Airlines & Horizon Air

FLSA Status Non-Exempt
Employment Type Full-Time
Regular/Temporary Regular
Apply by 7:00 PM Pacific Time on 8/15/2022
Location Portland, OR - Airport
Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. If you’d like to view a copy of our affirmative action plans, please fill out an AAP Inspection Request Form .
People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
Airport SIDA Badge Requirements Important update for non-crew employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review SIDA Badge Requirements for complete details.
Requisition Type Frontline
Job Locations USA-OR-Portland
Requisition ID 2022-8772
Category Airports & Warehouse