Jobs at Alaska Airlines & Horizon Air

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SIDA badge. Review <a href="https://alaskaair.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=169242&hashed=-994735184" target="_blank" style="color: #48a9c5;" rel="noopener">SIDA Badge Requirements</a> for complete detail

Job Information

Alaska Airlines Station Agent (Ramp & Customer Service) $1000 Bonus in Dillingham, Alaska

Company Alaska Airlines

Starting Rate

USD $25.30/Hr.

The Team

Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take your places.

Role Summary

The Station Agent role works in a fast-paced environment performing both Customer Service and Ramp Service Agent functions, keeping flights running safely and smoothly. This role is responsible for assisting guests with travel needs at Alaska Airlines (AS). This is a union represented position.

Key Duties

  • Assist guests with travel needs (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast-paced environment.

  • Responsible for servicing aircraft while on the ground, involving the loading, unloading, packing, and securing of cargo and equipment in aircraft.

  • Load and offload luggage and cargo with the use of conveyor belts or forklifts.

  • Transport luggage and cargo to various airport locations.

  • Maintain ramp and warehouse areas.

  • Marshal and push back aircraft.

  • Evaluate and prepare flights by arranging seat assignments and load, coordinating special meals, and upgrades.

  • Perform boarding and gate duties (e.g., checking flight tickets, assisting and directing passengers, making announcements, checking aircraft, and confirming cabin security).

  • Process and secure passenger luggage.

Job-Specific Experience, Education & Skills

Required

  • A minimum of 2 years of customer service or community service experience.

  • Valid driver’s license.

  • Must be able to bend, stoop, squat, reach, and grasp.

  • Posses exceptional interpersonal and communication skills (e.g., verbal, written, listening).

  • Typing speed of at least 25 words per minute (WPM)

  • Flexibility to work varied shifts, weekends, holidays.

  • Ability to communicate in English.

  • Ability to obtain airport security clearance.

  • Ability to lift 75 lbs.

  • Ability to learn and operate a computerized reservation system.

  • Ability to anticipate needs in a fast-paced environment.

  • Ability to adapt to performing work according to set procedures.

  • Must have a good attendance and punctuality record.

  • High school diploma or equivalent.

  • Minimum age of 18.

  • Must be authorized to work in the United States (US)

Preferred

  • Knowledge of operations with industrial equipment and previous experience

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

  • Medical, dental and vision benefits

  • 401k program with a company match up to 6%

  • Monthly incentive pay plan up to $150 per month

  • Annual incentive pay plan with a target 5% payout of annual earnings

  • Generous paid time off

  • Unlimited standby travel benefits on Alaska Airlines & Horizon Air

FLSA Status Non-Exempt
Employment Type Variable Time
Regular/Temporary Regular
Apply by 7:00 PM Pacific Time on 8/15/2022
Location Dillingham
Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. If you’d like to view a copy of our affirmative action plans, please fill out an AAP Inspection Request Form .
People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
I: Y - FL
Airport SIDA Badge Requirements Important update for non-crew employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review SIDA Badge Requirements for complete details.
Requisition Type Frontline
Job Locations USA-AK-Dillingham
Requisition ID 2022-8806
Category Airports & Warehouse

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